FREE SHIPPING on all orders over $199. Click here to learn more

 

Warm Your Floor Ltd Shipping Policy

  • All items ship from within Canada, usually from either Burlington, ON or Vancouver, BC, but may ship from other locations at our discretion.
  • Our carrier for your shipment is UPS. UPS offers excellent delivery service and their shipment tracking is state-of-the-art. If you provide your Email address, tracking information is automatically sent directly from UPS to your Email Inbox.

When will my order ship?

We believe we offer North America's largest selection of Electric Radiant Floor Heating systems.

  • We expect to ship orders for items designated as "In Stock" the next business day, sometimes sooner, for orders placed before 1:30 PM E.S.T.(Toronto Time Zone)
  • Other items (not designated as "In Stock") will be shipped to you within 5-10 3-10 business days or as indicated in the item description.
  • Once your order ships, it will deliver to you 1-5 business days later, depending on your location and the shipping method you chose. Holidays and weekends do not count as business days.
  • We are continually increasing our STOCK items and we will always do our best to accommodate your request; Please ask if you need an expedited delivery!

Free Shipping Terms

For Orders of $199 or more UPS Standard shipping is Free.

Free shipping does not apply to any expedited shipping methods

You may choose any shipping method you like for your order for an added cost as displayed in the shopping cart.

How do I take advantage of FREE Shipping?
  1. Place at least $199 of eligible products in your Cart and proceed to checkout
  2. Ship your items to a single Canadian address, that is not in an area designated by UPS as an "Extended" or "Remote" area
  3. Free Shipping does apply for Remote area, but the UPS surcharge extra Handling charge will be added to your order (see below)
  4. Select "Free Shipping" or the shipping method that displays with "price $0.00" as your shipping Method. We usually ship via UPS standard, but we select the method & may use another carrier for Items shipped Free at our sole discretion.
  5. Review your cart to verify your shipping cost is $0.00, Place your order, and enjoy the free shipping!
  6. After your order ships, you will receive tracking via Email and your order will be delivered 1-6 business days later. Shipping time is calculated based on your location in relation to Burlington, ON (SunTouch Products ship rom there). Nuheat orders ship directly from Vancouver, BC, so your shipping time may be faster or slower.

The Fine Print

  • Applies only to orders with at least $199 of qualifying merchandise, excluding taxes, at the WarmYourFloor.ca Web site
  • Specific delivery days or Weekend delivery cannot be requested
  • May be used in conjunction with a promotional code. The qualifying amount is the total amount of the products purchased after the promotional code is applied.
  • You will not receive FREE Shipping on your order if any eligible items are canceled, bringing the total below the minimum order for Free Shipping
  • We reserve the right to change or discontinue FREE Shipping at any time

Shipping to Canadian delivery addresses that are designated by UPS as Extended Areas or a Remote Areas:

  • If an order is placed for "free Shipping" and a UPS EA or RA Surcharge applies, we will contact you with the additional Surcharge amount that UPS charges us, currently $12.50 for most areas, and $65.00 for a few Remote Areas (you know who you are!)
  • You can then determine if you would like to proceed with your order.
  • Remote and Extended areas DO receive Free shipping, except the Handling charge must be collected
  • We will WAIVE the surcharges of $12.50 for orders over $500 and WAIVE the Remote Area $65 extra charge for orders over $1200.00

UPS explains: Providing service to and from less populated or accessible domestic and international areas carries higher operating costs. The delivery and extended area surcharges are assessed to more accurately reflect the cost of providing service to these areas.

  • Extended Area Surcharge UPS provides a pickup delivery service in extended, as well as urban, areas. An additional charge applies for each shipment that is picked up or delivered in an extended area. This charge is typically $12.50
  • Remote Area Surcharge This surcharge is applied for delivery to or pickup from an area beyond UPS extended areas, which are less accessible for pickups and deliveries. This charge is typically $65.00
  • Is my area Remote? Read More at UPS.com and look-up your postal code.