FREE SHIPPING on orders over $199* (exclusions apply) See Details

Warm Your Floor Ltd Shipping Policy

All items ship from within Canada, usually from either Burlington, ON or Vancouver, BC, but may ship from other locations at our discretion.

We choose the best carrier for your shipment and will Email you a tracking number within 1 day of shipment

Your order will ship promptly

We believe we offer North America's largest selection of Electric Radiant Floor Heating systems.

"In Stock" items ship the next business day, often sooner, for orders placed before 1:30 PM E.S.T. (Toronto Time Zone)

Other items (not designated as "In Stock") will be shipped to you in 3 -10 business days or as indicated in the item description.

Once your order ships, it will deliver to you 1-6 business days later, depending on your location and the shipping method you chose. Holidays and weekends do not count as business days.

We are continually increasing our STOCK items and we will always do our best to accommodate your request; Please ask if you need an expedited delivery!

Free Shipping for orders over $199

When you place your order online using our secure shopping cart, just choose the "Free Shipping" option in checkout (or the shipping method that displays with " $0.00 ")

Free Shipping threshold is based on the net total dollar amount of your order before sales tax

Expedited shipping options may be available at added cost - please contact us

Look for the Free Shipping icon on most items.

Shipping Surcharges may be applied after your order is processed if you ship to an address designated as an "Extended" or "Remote" area

Exceptions : Shipping to Canadian delivery addresses that are designated by UPS as Extended Areas or a Remote Areas:

  • If an order is placed for "free Shipping" and a UPS EA or RA Surcharge applies, we will contact you with the additional Surcharge amount that UPS charges us, currently $12.50 for most areas, and $65.00 for a few Remote Areas (you know who you are!)
  • You can then determine if you would like to proceed with your order.
  • Remote and Extended areas DO receive Free shipping, except the Handling charge must be collected
  • We will WAIVE the surcharges of $12.50 for orders over $500 and WAIVE the Remote Area $65 extra charge for orders over $1200.00

UPS explains: Providing service to and from less populated or accessible domestic and international areas carries higher operating costs. The delivery and extended area surcharges are assessed to more accurately reflect the cost of providing service to these areas.

  • Extended Area Surcharge UPS provides a pickup delivery service in extended, as well as urban, areas. An additional charge applies for each shipment that is picked up or delivered in an extended area. This charge is typically $12.50
  • Remote Area Surcharge This surcharge is applied for delivery to or pickup from an area beyond UPS extended areas, which are less accessible for pickups and deliveries. This charge is typically $65.00